Shipping policy

Shipping Partners

CEDR partners with major international shipping companies like FedEx, SF Express, DHL, UPS, and EMS, which work with local couriers to offer worldwide shipping.

Delivery Times (Estimated)

Delivery times are estimates and begin after your order ships:

UK: 3–7 days
Europe: 4–9 days
USA: 5–8 days
Australia: 4–8 days
New Zealand: 6–10 days
Canada: 5–8 days
Asia: 4–12 days
Mexico, Central America, South America: 8–14 days

Payment and Order Processing

You will be charged when you place your order.
All payments are subject to verification and approval before shipping.
Orders with incorrect billing information or requiring additional verification may be delayed or canceled to prevent fraud.

Shipping Process

Orders are typically shipped out within 1–2 business days.
Once processing begins, no changes can be made, including address changes.
We ship only on business days (Monday–Saturday, including holidays).
A shipping confirmation email will be sent once your order has shipped with tracking.

Tracking

All orders include tracking.
Customers will receive a tracking number via email once their order is dispatched.
Some carriers may take several days to update tracking info.
If no tracking update is available after 6 business days, customers should contact support at: contact@cedrclothing.com

Delays & Uncontrollable Factors

CEDR is not responsible for delays caused by customs, severe weather, holidays, labor disputes, or other factors beyond our control.

Duties, Taxes, and Fees

If a package is refused and returned, the customer is responsible for taxes and return shipping costs.

Lost, Stolen, or Damaged Packages

CEDR is not responsible for lost, stolen, or damaged packages.
If tracking shows a package as delivered but it was not received, customers should contact CEDR at contact@cedrclothing.com
CEDR may not be able to honor claims for lost/damaged packages without a carrier report.

Wrong Address Disclaimer

Customers must enter the correct shipping address when placing an order.
Once an order is processed, address changes are not possible.
If an incorrect address is provided, CEDR is not responsible for lost shipments.