Shipping policy
Free Shipping
Your order ships free once it reaches the threshold for your region:
| Region | Free shipping from |
|---|---|
| United States | USD 200 |
| Canada | CAD 270 |
| Australia | AUD 255 |
| Europe | EUR 170 |
| Switzerland | CHF 175 |
| United Kingdom | GBP 140 |
| New Zealand | NZD 300 |
Thresholds apply to your subtotal after any discount. Your cart shows you exactly how far you are from free shipping at any moment.
Below The Threshold
If your order is under the threshold, you pay what shipping actually costs us. Nothing more. No inflated rates, no margin hidden in delivery. Your exact rate is calculated at checkout based on your destination and the number of pieces in your order.
Shipping Partners
CEDR partners with major international carriers including FedEx, SF Express, DHL, UPS, and EMS, working with local couriers to deliver worldwide.
Delivery Times
Estimated delivery after your order ships:
- UK: 3 to 7 days
- Europe: 4 to 8 days
- USA: 5 to 8 days
- Australia: 4 to 8 days
- New Zealand: 6 to 10 days
- Canada: 5 to 8 days
- Asia: 4 to 12 days
- Mexico, Central and South America: 8 to 14 days
Delivery times are estimates and begin once your order leaves the warehouse. During peak periods, delivery may take slightly longer. Remote addresses may add time depending on carrier availability.
Order Processing
- Orders ship within 1 to 2 business days.
- You are charged when you place your order. All payments are verified before shipping, and orders with incorrect billing information may be delayed or canceled to prevent fraud.
- Once processing begins, changes are no longer possible, including address changes. Please double check your address at checkout. If an incorrect address is provided, CEDR cannot be responsible for the lost shipment.
Tracking
Every order is tracked, no exceptions. You receive your tracking number by email as soon as your order is dispatched. Some carriers take a few days to show the first update. If your tracking has not moved after 6 business days, write to us at contact@cedrclothing.com and we will look into it.
Delays Beyond Our Control
Customs, severe weather, holidays, and carrier disruptions can delay a shipment. When it happens, we cannot speed up the carrier, but we can always tell you what we know. Reach out anytime.
Lost, Stolen, or Damaged Packages
If tracking shows your package as delivered but you did not receive it, contact us at contact@cedrclothing.com. We may need a carrier report to process a claim, and we will help you obtain one. If a package is refused and returned, return shipping and any taxes are the customer's responsibility.
Questions
We love hearing from you. For anything at all: contact@cedrclothing.com